Politique de remboursement
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Must include original packaging and tags
- Proof of purchase is required (order number or receipt)
Non-returnable items include:
- Special order items
- Pre-order items
- Final sale items
- Gift cards
Refunds
Once your return is received and inspected, we’ll notify you of the approval status.
If approved:
- Refunds are issued to your original payment method
- Please allow [5–10 business days] for processing
Shipping costs are:
- Non-refundable (unless the item was defective or incorrect)
Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect
If you need an exchange, contact us at shop@hondaway.com.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping method
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within [5 days] of delivery with:
- Your order number
- Photos of the item
We’ll resolve the issue as quickly as possible.
How to Start a Return
To initiate a return, contact us at:
📧 shop@hondaway.com
Include your order number and reason for return.
Final Sale Notice
All special order and pre-order items are final sale and cannot be returned, exchanged, or refunded once the order is placed.