Refund policy

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • Must include original packaging and tags
  • Proof of purchase is required (order number or receipt)

Non-returnable items include:

  • Special order items
  • Pre-order items
  • Final sale items
  • Gift cards

Refunds

Once your return is received and inspected, we’ll notify you of the approval status.

If approved:

  • Refunds are issued to your original payment method
  • Please allow [5–10 business days] for processing

Shipping costs are:

  • Non-refundable (unless the item was defective or incorrect)

Exchanges

We only replace items if they are:

  • Defective
  • Damaged
  • Incorrect

If you need an exchange, contact us at shop@hondaway.com.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping method

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within [5 days] of delivery with:

  • Your order number
  • Photos of the item

We’ll resolve the issue as quickly as possible.

How to Start a Return

To initiate a return, contact us at:

📧 shop@hondaway.com
Include your order number and reason for return.

Final Sale Notice

All special order and pre-order items are final sale and cannot be returned, exchanged, or refunded once the order is placed.